Mental health and well-being
Postgraduate studies in Emotional Management and Mental Health in Organisations at Einstein and in Positive Psychology at PUCRS. Training in Cultivating Emotional Balance.
About me
Mariana Mourão
I’m a consultant, facilitator and speaker. I work in psychological safety, Action Learning and leadership development. What connects those areas is my interest in how people listen to one another, learn and collaborate.
My story
What processes and people taught me
At Walmart, Atento and Whirlpool, I worked in quality, operations and continuous improvement. I learned to look at what was happening in practice and ask questions when things didn’t go to plan. In time, I also began to notice who felt comfortable asking for help, talking about a mistake or raising a difficult question.
Since 2015, I’ve dedicated my work to human development. I brought with me the habit of observing, testing and learning from what happened. Today, in a talk or a facilitation session, I want each person to find something they can try in their next conversation, decision or group activity.
Mentoring and volunteering
Listening up close
Mentoring and volunteering remind me how much a question can do when we give it time. In these conversations, I like to help people put words to what they’re going through and choose a next step that makes sense to them.
I lead sessions in Portuguese and English.
Training and credentials
Learning and practice along the way
Learning and relationships
WIAL Certified Action Learning Coach and Team Psychological Safety Certified Practitioner through Team as One. Trained in Theory U through MIT u.lab.
Methods and continuous improvement
Lean Six Sigma Master Black Belt at Walmart, Black Belt at Atento and Green Belt at Whirlpool. Specialisation in Agile Culture and Methods at ESPM.