Collaborative process mapping
Make visible the steps, bottlenecks and rework that span departments.
Area of work · 03
Operational clarity and collaboration
Facilitation to clarify processes, roles and decisions and reduce confusion, rework and overload across people and departments.
In practice
How I work with the team
The group maps how work actually happens, identifies bottlenecks and misunderstandings, and agrees who decides, who acts and how departments coordinate. Changes build on existing capacity and demands.
Methods behind the work
- Lean Six Sigma and continuous improvement
- Agile culture and cross-functional collaboration
- Mapping how work actually happens
- Job crafting
Formats
What kind of work can we do together?
Roles and decisions workshops
Clarify responsibilities and agree how decisions and work will flow.
Collaborative job crafting
Adapt tasks and agreements to the team’s demands, skills and capacity.
See also